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BSPS Cervical Screening Service

NHS England has commissioned BSPS as the laboratory services provider for primary HPV screening to the new NHS South East region and Dorset.

All cervical screening samples are tested at our Cytology laboratory at St Peters Hospital, Chertsey. Routinely the laboratory is open from 7am- 7pm Monday – Friday.

For general sample requirements please see the section 6.1 of the ‘cervical screening: implementation guide for Primary HPV Screening which can be found here

The criteria followed by BSPS for rejecting samples can be found within the NHSCSP guidelines here

Cervical Screening Helpline

For Information, advice (including clinical advice) or to make a complaint please contact our dedicated Cervical Screening Helpdesk on 01932 726622 or email Please be aware that results will not be given out over the helpline.

The Helpdesk is available Monday to Friday (excluding bank holidays) between 7 am – 7 pm.

To request a smear taker code please contact the South, Central and West Commissioning Support Unit at It is very important that your smear taker code is recorded on all request forms.

Responses to FAQs are available here

Requesting tests and receiving results

Cervical Screening requests are generated via an electronic request form on our Online Ordering system - BSPS ICE, which is accessed using a link from your current Practice electronic management system.

Historic results are sent from previous providers and can be viewed in OpenExeter. New results are sent via MESH to Practice system mailboxes and can also be viewed directly in ICE or OpenExeter.

Please note that BSPS follow the screening programme standard of 14 days turnaround time from sample taken to result received.

‘Step-by step’ guidance on how to request tests and enable Practice management systems to receive HPV results back from BSPS ICE is available in the BSPS HPV ICE User Guide which can be found here

BSPS Cervical Screening Team

Helen Phillips - General Manager, Cellular Pathology
Dr Behdad Shambayati - Consultant Clinical Scientist, Specialty Lead for Cytology, Cervical Screening Programme Lead
Fran Albertini - Consultant Biomedical Scientist, Deputy Cervical Screening Provider Lead
Steve Blackman - Lead Cytology BMS

Sample transportation

All cervical screening samples MUST be placed in the blue bags provided for collection.

GP samples are collected and delivered to their current Pathology providers. BSPS transport services then collect samples from those Pathology providers, and deliver them to the cytology laboratory at St Peters Hospital, Chertsey for testing.


Only samples collected in Hologic ThinPrep pots are accepted for testing. Any samples collected in redundant SurePath pots will not be able to be tested.

Cervical screening consumables must be ordered through our supplier If you have a query around ordering consumables please contact the helpdesk on 01932 726622.