Digital Systems

Interconnected working improves multi-disciplinary team efficiencies and reduces the unnecessary duplication of testing across various sites. This can therefore reduce the costs of duplicated pathology testing requests and overheads associated with this. Overall, improving transparency across the system. 

The increased availability of pathology results electronically makes the diagnosis or recommendations regarding the patient’s treatment and care safer during clinical decision making. This, in turn, improves patient outcomes and builds on the patient’s trust in the clinician. 

Any clinician making decisions on a patient’s care can access complete pathology test results from across multiple sites. BSPS integrates our central Laboratory Information Management System with numerous local applications in GP practices and Hospitals.

The BSPS IT Service Desk is the point of contact for Pathology Application service requests. 

The BSPS IT Service Desk provides a full call management service through to the point of resolution. All problems are logged, tracked, and resolved on our call management system. The BSPS IT Service Desk Team is committed to maintaining an efficient and productive BSPS IT Service Desk Service. 

The BSPS IT Service Desk Service supports multiple Laboratories across BSPS 24/7, 365 days a year.


Key systems

  • BSPS Laboratory Information Management System. (Clinisys Winpath Enterprise)
  • ICE
  • Digital Dictation
  • Point Of Care – Conworx, Aqure
  • Anti-Coagulation Dosing
  • CCG Reporting Systems


Contact and Support

Service desk Opening Hours: 8:00am – 5:00pm 




  • Berkshire and Surrey Pathology Service: 0300 6133600
  • Royal Berkshire Hospital: 01183 227770 
  • Heatherwood and Wexham Park: 01753 633411